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Frequently Asked Questions

What is Life Coaching & who is it for?

A Life Coach is professionally trained to help you realize and reach your full potential and desired results. Coaching is for everyone. From athletes, professionals, students, retirees, parents, and everyone in between, if you feel that there is a part of your life that is out of balance or could improve, then coaching is for you.

When working with a New Heights Coach we help you move through challenges that you have struggled to navigate on your own. We guide you through significant transitions using simple and effective techniques that help you figure out what you want to be, do, and have.

What is the difference between therapy and coaching?

Psychotherapy is generally a long-term process where a client works with a healthcare professional to resolve problematic beliefs and behaviors. These sessions typically focus on past traumas and relationships in order to help you work through painful emotions.

In coaching, a client works with a coach to clarify goals, align values, and identify problematic patterns/behaviors in order to create an action plan for success. We don’t ignore the past, as coaches we recognize that we grow through what we go through. Instead of focusing on the past (and the why) like many therapists and counsellors do, we guide simple techniques to acknowledge the learnings of those past events and focus on the now and the how. New Heights Coaches support your greatness, hold you accountable, and challenge you to become the best version of yourself.

We do not discourage anyone from seeking therapy if they need it, and certain issues that you may want to address through coaching may require a medical or psychological referral.

How long is each program?

A Breakthrough Session is generally between 6-8 hours long, and can be facilitated over two half-day sessions. We then generally schedule one 45-60 minute follow-up session, at no additional cost, to check in on tasks agreed upon in the session, address any questions/experiences, and guide any additional techniques that will help you achieve success.

Our Personal Coaching Program requires a minimum 90 day commitment, with a typical coaching session lasting between 45 to 60 minutes. The optimal frequency of these interactions depends on your needs and availability. Following the initial Positive Altitude Breakthrough Session, most clients begin with sessions once a week and then shift to once or twice a month to continue to work through problem areas and maintain momentum. During the Personal Coaching Program you can schedule additional appointments at no additional charge if you encounter unexpected difficulties, need to talk through a strategy, or need a little extra motivation or encouragement. Following the Personal Coaching Program you can schedule any of our programs or sessions on an as-needed basis at a preferred rate.

An initial Hypnotherapy Session is approximately 90 minutes long, with any subsequent sessions between 45-60 minutes in length. During the initial session we will have an in depth conversation to understand what specific challenges you are currently dealing with, what you feel the blocks are, and what your desired outcome is. Your New Heights Clinical Hypnotherapist will also provide you with a detailed description of how hypnotherapy works and what you should expect to feel and experience while in hypnosis. The time it takes for each client to go into a deep state of relaxation varies on the client’s history of accessing this state. We will spend as much time as needed to ensure you are comfortable and relaxed before we proceed to providing suggestions and tools to reach your desired outcomes.

Please note, the times listed above are approximate as, for all of our programs and sessions, we customize the frequency, duration and content to meet your specific needs.

How do we meet?

For most Breakthrough Sessions and Clinical Hypnotherapy Sessions, we will meet in a neutral location (office space, hotel meeting room, etc.) in an effort to lessen distraction and sentiments to a space. For clients outside of the Thompson Okanagan some have come to work with one of our team members, or we have also traveled to meet clients in either their home community or at a preferred travel destination including Vancouver, Montreal, and even Mexico. 

Personal Coaching and Clinical Hypnotherapy are typically conducted over the phone or via video-conferencing, because it allows for greater convenience, efficiency, and confidentiality – allowing you to have the freedom to express yourself in the privacy of your own space. That being said, face-to-face coaching and hypnotherapy is just as helpful, and can actually be a lot of fun. For the initial Breakthrough Session that is part of the Personal Coaching Program , we can facilitate this either in person or through video-conferencing, depending on your location and availability.

During our free initial consultation call we will discuss the options and logistics of how/where we will meet.

What is Neuro Linguistic Programming (NLP)?

Neuro Linguistic Programming (commonly referred to as NLP) is the study of subjective experiences and how they affect our behaviors. Neuro refers to your neurology, Linguistic relates to your language, and Programming combines how that neural language functions and produces our results. NLP is a realization that our language/words don’t describe the world we live in but rather determine the world we live in. The process and applications of NLP are a combination of attitude and methodology that leave behind a trail of techniques in the conscious and unconscious mind.

The application of NLP techniques and strategies during a Positive Altitude Breakthrough Session, Coaching Session, or Hypnotherapy Session are a do with, not a do to process. This means that you are always in control and responsible for your change, and that a New Heights Coach is simply there to guide you through processes, provide you with tools, and support you to reach your desired outcomes.

What is Mental and Emotional Release®?

Mental and Emotional Release® (MER) is a clinically researched technique to help you release negative emotions like anger, fear, sadness, stress, anxiety, depression and even phobias.

MER was created by applying a therapeutic process to the concept of an internal memory storage system which allows you to work at the unconscious level and release the effects of past negative experiences in minutes rather than traditional therapy methods which can take days, months or years.

At New Heights Coaching we use the MER model as it has become widely known as the most effective method for creating quick, lasting change for an individual.

What is Hypnotherapy?

Hypnotherapy is the practice of hypnosis for therapeutic purposes, allowing you to drop beneath the rational part of your mind and address your deeper level programming that can be in conflict with your conscious mind. Hypnosis itself is a focused state of awareness where the body is fully relaxed, but the mind is awake. This state allows the clinical hypnotherapist to help guide you in communicating directly with your unconscious mind. All hypnosis is self-hypnosis, and a clinical hypnotherapist is there to help you reach a deep relaxed state and provide suggestions to help you achieve your desired outcomes.

During a session you are completely alert and in full control of your mind and body while in the hypnotic state (trance). Though your body is relaxed and comfortable you can still hear, speak, and even walk around. You will never be asked to say or reveal anything you do not want to, nor do anything you do not want to do. Hypnotherapy is a way of giving you more control, not less, and at New Heights Coaching hypnosis is strictly used as a self-healing tool.

Please note, certain issues may require a medical or psychological referral. New Heights Clinical Hypnotherapists are not medical doctors or psychotherapists.


What is Integrative Energy?

Integrative Energy work is a peaceful yet powerful healing modality. It is a combination of restoring energy flow through the body and helping you direct your thoughts and beliefs in a supportive manner.

At New Heights Coaching our practitioners guide you through varying techniques from different modalities such as Reiki, Quantum Touch, Huna, and Bio-Energy. We are not “healers” as this is not a do-to process. Instead, we facilitate a healing process as we believe that you have the healer within you. The energy already flows by itself, just like a river, and we help you remove the blockages to re-establish the natural flow of energy through your body and use it to support your life. 

I want to work with a New Heights Coach, how do I start?

Congratulations on making this decision. There’s no better time than now to start making real changes in your life. Please contact us here or enter your details in the form at the bottom of the page, and we will follow up with you to schedule a free consultation call and answer any questions you may have.

Free Resources

Reading List

We believe that not all teachings come from the same school. Therefore, we love to read books and articles to help us look at the world in a new way. Plus, did you know that readers are 20% more likely to be satisfied with life than non-readers?


We’re the first to admit that our blog isn’t really a traditional blog. It’s more a collection of thoughts, quotes, and observations that we want to share to help you through your day, so think of it more as a curation of reflection and inspiration.

Self Assessments

We’ve prepared a couple tools to help you assess where you are at with certain aspects of your life. To us, self assessments are not labels or answers, they are resources to help you measure and reflect on where you are at a specific time in your life.

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